Refund Policy
| Program | Circumstances | Refund Due |
|---|---|---|
| Approved Programs – In-class or Combined Delivery | Before program start date, institution receives a notice of withdrawal: | |
| • No later than seven days after student signed the enrolment contract, and • Before the program start date. | 100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. | |
| • At least 30 days before the later of: a) The program start date in the most recent Letter of Acceptance (international students) b) The program start date in the enrolment contract. | Institution may retain up to 10% of tuition, to a maximum of $1,000. | |
| • More than seven days after the student and institution signed the enrolment contract, and • Less than 30 days before the later of: a) The program start date in the most recent Letter of Acceptance (international students) b) The program start date in the enrolment contract. | Institution may retain up to 20% of tuition, to a maximum of $1,300. | |
| After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than distance-education-only programs): | ||
| • After the program start date, and up to and including 10% of instruction hours have been provided. | Institution may retain up to 30% of tuition. | |
| • After the program start date, and after more than 10% but before 30% of instruction hours have been provided. | Institution may retain up to 50% of tuition. | |
| Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education): | ||
| • A student does not attend the first 30% of the program. | Institution may retain up to 50% of the tuition paid. | |
| Institution receives a refusal of study permit (applies to international students requiring a study permit): | ||
| • Before 30% of instruction hours would have been provided, had the student started the program on the later of the following: a) The program start date in the most recent Letter of Acceptance b) The program start date in the enrolment contract • Student has not requested additional Letter(s) of Acceptance. | 100% tuition and all related fees, other than application fee. | |
| Approved Programs – Distance Delivery | • Student has completed no more than 30% of the program | 70% of tuition. |
| • Student has completed more than 30% but less than 50% of the program | 50% of tuition | |
| • Student has completed 50% or more of the program | No refund due | |
| Programs that do not require approval – programs that have tuition of $4,000 or more and that are not solely provided through distance education: | • The student does not attend the program, and • The institution receives from the student a notice of withdrawal or a copy of refusal of a study permit no later than 30 days after the later of: a) the start date of the program in the most recent Letter of Acceptance b) the start date of the program in the enrolment contract. | 100% tuition and all related fees, other than application fees |